Tranto – Terms and Conditions of Sale, Services and Website Disclaimer
1. General
These Terms and Conditions apply to all quotations, orders, sales, manufacturing works, vehicle modifications, fit-outs, fabrication services, equipment supply, and related services provided by Tranto Pty Ltd (“Tranto”, “we”, “us”, or “our”) to any customer (“Client”, “Customer”, “you”, or “your”).
By accepting a quotation, placing an order, paying a deposit, or engaging Tranto to perform any works, the Client acknowledges and agrees to be bound by these Terms and Conditions.
2. Quotations
2.1 All quotations issued by Tranto are valid for thirty (30) days from the date of issue unless otherwise stated.
2.2 Tranto reserves the right to withdraw, amend, or reissue any quotation at any time prior to acceptance.
2.3 Due to ongoing fluctuations in chassis pricing, labour costs, raw materials, imported components, freight charges, regulatory requirements, and supplier pricing, Tranto reserves the right to revise quoted prices where circumstances beyond its reasonable control affect the cost of providing goods or services.
2.4 Quotes may be updated upon chassis arrival or commencement of works to reflect industry-wide cost increases, supplier adjustments, or specification changes.
2.5 Unless expressly stated otherwise, quotations do not include freight, delivery, registration fees, government charges, insurance, financing costs, or third-party expenses.
3. Acceptance of Quote
3.1 Acceptance of a quotation occurs when the Client:
a) signs and returns the quotation;
b) issues a purchase order;
c) pays a deposit;
d) provides written approval to proceed; or
e) returns a completed Authorisation to Commence Order form.
3.2 Tranto may decline to commence works until all required documentation has been received.
4. Deposit and Finance Approval
4.1 A security deposit equal to ten percent (10%) of the agreed contract price is required upon acceptance of a quotation.
4.2 Where finance approval is required, a Finance Approval Notice must be provided prior to commencement of works.
4.3 No manufacturing, procurement, design, fabrication, ordering of materials, or project works will commence until the required deposit has been received and any required approvals have been confirmed.
4.4 The Client acknowledges that the deposit is paid as security for the performance of the contract and the allocation of production capacity, labour, design resources, materials, and procurement commitments.
5. Deposit Treatment
5.1 Upon completion of the works and settlement of any related property sale or financing arrangement, the deposit may, at the Client’s election:
a) be credited toward the final contract amount; or
b) be refunded in full following settlement.
5.2 If a property sale, financing arrangement, or transaction upon which the works depend is cancelled, terminated, delayed indefinitely, or otherwise fails to proceed, Tranto may retain all or part of the deposit to recover reasonable costs incurred.
5.3 Recoverable costs may include, without limitation:
labour costs;
design and engineering work;
project management;
administration expenses;
supplier commitments;
procurement costs;
materials purchased;
fabrication work completed;
storage costs;
cancellation fees; and
third-party charges.
5.4 Any portion of the deposit exceeding Tranto’s actual costs reasonably incurred will be refunded to the Client within a reasonable period.
5.5 Except as expressly provided in these Terms, deposits are non-refundable.
6. Ownership and Title
6.1 Legal and beneficial ownership of all goods, equipment, vehicle bodies, fabricated components, accessories, materials, and products supplied by Tranto remains vested in Tranto until payment has been received in full.
6.2 Title to goods passes to the Client only after all amounts owing to Tranto have been paid in full.
6.3 Until title passes:
a) the Client holds the goods as bailee for Tranto;
b) Tranto may recover possession of the goods at any time following default;
c) the Client must not sell, transfer, encumber, dispose of, or otherwise deal with the goods without Tranto’s written consent.
6.4 Risk in the goods passes to the Client upon delivery, collection, or practical completion, whichever occurs first.
7. Variations
7.1 Any variation requested by the Client after acceptance of a quotation may result in additional charges and revised completion dates.
7.2 Tranto reserves the right to charge for all design revisions, engineering modifications, specification changes, and additional works requested by the Client.
7.3 Variations must be approved in writing before the additional work is undertaken.
8. Completion and Delivery
8.1 Estimated completion and delivery dates are indicative only and are not guaranteed.
8.2 Tranto shall not be liable for delays arising from:
supplier shortages;
shipping delays;
labour shortages;
industrial action;
government restrictions;
regulatory approvals;
weather events;
force majeure events; or
circumstances beyond Tranto’s reasonable control.
8.3 The Client acknowledges that custom vehicle builds and specialised manufacturing projects may require revised timelines during production.
9. Warranty
9.1 Tranto warrants workmanship performed by it will be carried out with reasonable skill and care.
9.2 Manufacturer warranties applicable to third-party components, equipment, chassis, accessories, or products remain the responsibility of the original manufacturer.
9.3 Warranty claims must be submitted promptly and in writing.
9.4 Warranty does not apply where defects arise from:
- misuse;
- neglect;
- unauthorised modifications;
- accidents;
- improper maintenance;
- overloading;
- failure to follow operating instructions; or
- normal wear and tear.
10. Limitation of Liability
10.1 To the maximum extent permitted by law, Tranto excludes all liability for indirect, consequential, incidental, special, or economic loss.
10.2 Tranto’s total liability arising from any claim shall not exceed the amount paid by the Client for the goods or services giving rise to the claim.
10.3 Nothing in these Terms excludes any rights that cannot be excluded under the Australian Consumer Law.
11. Website Information Disclaimer
11.1 Information contained on this website is provided for general informational purposes only.
11.2 While Tranto endeavours to ensure information is accurate and current, no warranty is given regarding the completeness, accuracy, suitability, or reliability of any information, specifications, images, pricing, dimensions, product descriptions, performance figures, or technical content displayed on this website.
11.3 Images shown on this website may include optional equipment, accessories, modifications, or custom features not included in standard pricing.
11.4 Specifications and designs may change without notice.
11.5 Website content does not constitute an offer capable of acceptance and should not be relied upon as contractual, engineering, legal, financial, or technical advice.
12. Intellectual Property
All content displayed on this website, including text, graphics, photographs, designs, logos, drawings, engineering concepts, product images, and branding, remains the property of Tranto or its licensors and may not be reproduced without prior written consent.
13. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Queensland, Australia.
Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland.
Important Notice: All quotations are subject to Tranto’s Terms and Conditions. A 10% deposit and completed Authorisation to Commence Order form are required before works commence. Prices are subject to change due to industry cost increases and supplier pricing adjustments. Title to goods remains with Tranto until payment is received in full. Freight charges are excluded unless specifically stated otherwise.